Governance and Social Responsibility : Eller Executive Education Partners with Tucson Medical Center for Custom Program
By Liz Warren-Pederson
“Senior leaders are often called upon to engage, inspire, and encourage others,” said Judy Rich, president and CEO of Tucson Medical Center HealthCare (TMC). “It is important for us to regularly be inspired and challenged through our own learning.”
In collaboration with Rich and other senior executives at TMC, the Eller Executive Education team developed a custom nine-month program designed to do just that.
“Health care is more dynamic and rapidly changing than any other industry,” said Stephen Gilliland, associate dean of executive education and head of the Department of Management and Organizations. “The forces are revolutionary, not evolutionary, and they come from multiple sources — government, insurance, providers, and patients.”
It’s also an industry that is rampantly understaffed and overworked. “As a result, executives are constantly running to put out fires,” Gilliland pointed out. “There is little time for planning and reflection. In the TMC Leadership Program, we create a time and space for reflection, discussion, and learning.”
The Eller Executive Education team met with senior leaders to identify challenges and opportunities. Then, based on those meetings, developed a program structure and the first three months of program content.
“In addition to enhancing leadership skills, we are also providing valuable time for shared problem-solving,” Gilliland said.