MIS Speaker's Series: Corey M. Angst


1 p.m. to 2 p.m. Feb. 26, 2021



Corey M. Angst, Professor of IT, Analytics, and Operations at the Mendoza College of Business at the University of Notre Dame 

Title: Value of IT in Building Resilience During Crises: U.S. Higher Education’s Transition to Online Amid COVID-19 Pandemic

Abstract: The COVID-19 pandemic has forced most colleges and universities in the U.S. to shut down campuses and shift to online classes. The abrupt and unprecedented disruption has left the education sector with technological challenges forcing them to leverage digital platforms for maintaining the ecosystem. This study examines the role of IT investment and governance, in building resilience that affords institutions the capability to offer similar high-quality services as in-person instruction. Consolidating data on IT investment, governance, and course evaluations from over 450 U.S. higher education institutions from 2017–2020, we find that colleges and universities that invested more in IT adapt better to the online transition. Additionally, institutions benefit more from centralized IT governance, though the effectiveness is contingent upon organization size, organizational diversity, and readiness for change. Content analysis of reviews with text mining reveals that institutional IT investments help to provide students with higher-quality experiences in course activities (e.g., assignments, projects), experiential learning, and student care in classes after the online transition, and that the results are not driven by changes in course materials and tests. Theoretical implications related to the business value of IT in building resilience in turbulent times and practical implications are discussed.

Bio: Corey M. Angst is a Professor of IT, Analytics, and Operations at the Mendoza College of Business, University of Notre Dame. His research interests are in the transformational effect of IT, technology usage, IT value, and privacy of information, particularly in the healthcare domain. Angst has published more than 20 papers, most of which have appeared in top journals such as, Management Science, MIS Quarterly, Information Systems Research, Strategic Management Journal, Production and Operations Management, Journal of Operations Management, Journal of Management Information Systems, Decision Support Systems, Journal of Business Ethics, Health Affairs, Journal of the American Medical Informatics Association, and others. He received his Ph.D. from the Smith School of Business, University of Maryland in 2007. He currently serves as a Senior Editor at MIS Quarterly, one of the top information systems journals. Prior to joining Notre Dame, Angst was awarded the Krowe/Legg Mason Teaching Excellence award, the most prestigious teaching award at the University of Maryland. In 2017, Angst was awarded the Rev. Edmund P. Joyce, C.S.C., Award for Excellence in Undergraduate Teaching and in 2019 he received the James Dincolo Undergraduate Teaching Award. At Notre Dame, Angst has taught at the undergraduate, graduate, and executive education levels. He particular enjoys incorporating case-based and experiential learning into his courses and has used these types of teaching methods in his Project Management, Business Problem Solving, Strategic IT, and Data Exploration

& Visualization courses. Angst is enthusiastic and passionate about his teaching and loves introducing innovations to the classroom. Prior to pursuing graduate education, Angst worked for 10 years in both technical and strategic roles with Flowserve Corporation and E. I. du Pont de Nemours and Company (DuPont). Angst has consulted in the healthcare IT domain for many large multinational companies and the federal government.

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