Taking Design Into Her Own Hands: Trisha Roy '08 MBA
April 4, 2015
Trisha Roy '08 MBA
After completing her undergraduate education in her native India, Trisha Roy knew she wanted to come to the U.S. for her MBA. “I was looking for a global education and wanted to experience different cultures,” she said. “I was able to receive enough scholarships from Eller to cover nearly 75 percent of my schooling.”
After graduation, Roy joined a start-up in San Francisco. “Once in San Francisco, I quickly realized that many jobs required more technical knowledge or experience than I had,” she said. “I spent nights and weekend pouring over CSS, HTML, Java books, and even took a few online tutorials to get my technical skills up to speed.”
She then spent close to five years with eBay, Inc.—including eBay, PayPal, and Stubhub—where as a senior product manager, she focused on product selection, product excellence, user experience, and customer service. “These are the crucial components of a successful e-commerce product,” she said.
In the meantime, she married and settled into a new home. “I wanted to buy custom curtains for a wide window in our living room,” she said. “I soon realized how difficult it was to buy anything high-quality and custom made. Any high-quality or designer-made accessories were so steeply priced that I started feeling frustrated with the entire experience. The industry operates on insanely high margins.”
She and her husband both came from textile families in India. “Because of that, my years working in e-commerce, and my entrepreneurial knowledge from school, I felt I could do something about it.”
“I had a hunch that if I could work directly with fabric manufacturers across the world to source high-quality fabrics and can offer them directly to customers instead of working with middlemen like wholesalers, distributors, and retailers, I could pass the cost savings to the customers,” she continued. “I spent the next two years researching the market before launching my company.” Roy’s firm, Barn & Willow, launched in May 2014.
“Although we are still growing, we are developing a dedicated customer base and I was able to quit my job to focus full-time on the future of Barn & Willow,” she said. “My vision is to make Barn & Willow the Apple of home decor—we design, create, and deliver high-quality luxury products at a revolutionary price.”