Ed Ackerley Featured in WalletHub

Ed Ackerley, professor of marketing in the Eller College of Management, was recently featured in a WalletHub article reviewing Erie Insurance Group.

Erie Insurance offers auto insurance, property insurance, business insurance, umbrella policies, and more. The company serves 12 states—Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, and Wisconsin—and Washington D.C.

To gain more insights about Erie Insurance, WalletHub asked experts in the matter—including Ackerley—What is the best way to evaluate a car insurance company’s customer service and claims process before doing business with them? 

“When you were a child, you were probably asked this question many times: “Did you do your homework?” says Ackerley. “As you evaluate an insurance company’s policies, customer service and claims process, you must do your homework. There are several resources you can use to rate insurance companies. Do not be afraid to ask questions.”