Reaching the CYAN Server (Mac)
The McKeever Family Foundation Lab maintains a server, CYAN, for coursework and learning. The server is often used to teach database principles.
Students in the associated current-term classes can log in to the server from campus networks. That is, UAWiFi, via the UA VPN, or by using computers physically plugged in to UA campus networks.
Connecting to the UA VPN
We highly recommend using the full UA VPN Cisco AnyConnect client when using the VPN. Some users experience connection issues when only using the web client. UITS provides instructions on how to install and use the full client on Mac computers on their site.
Connecting to CYAN from a Mac
As a first step, if your computer does not have MySQL Workbench, you must download and install it. It is free and available from MySQL's website: https://dev.mysql.com/downloads/workbench/
Your computer screen will look like below screenshot:
Hit the download button.
In MySQL Workbench, create a connection entry for our CYAN server
After you have downloaded and installed MySQL Workbench, you can begin setting up a connection to our server.
1. Open MySQL Workbench. It will open to a screen like this one:
2. Click on the plus sign icon in the MySQL Connections area to add a new connection:
3. In the Setup New Connection window, fill in the following values:
- Connection Name: you can use whatever you like that you will remember for this connection. We recommend MIS CYAN server.
- Connection Method: Select Standard (TCP/IP) from the dropdown.
- In the Parameters Area
- Hostname: mis-cyansrv.mckeeverlab.arizona.edu
- Username: <Your NetID>
- Be sure your NetID is in lower case letters.
- Click on the SSL tab to bring up those options
- Ensure the Use SSL option dropdown shows Require.
- Click on the Advanced tab to bring up those options
- Click the checkbox for the option Enable Cleartext Authentication Plugin to enable that feature.
- When done, click OK to save the new connection.
Connect to CYAN using the connection entry you have made
Your new connection will appear in the MySQL Workbench window. Double-click the new connection to begin the connection process.
You will be prompted at least twice for password information. You will be using your NetID password.
Depending on software available, you may receive the following warning about version mismatches when you connect:
Simply choose Continue Anyway to proceed with the connection process.
Technical Support
If you have questions or feedback on this guide, or are having trouble with the MIS department's software license systems, remote desktop services, or other systems, please contact the MicroAge Lab via our Submit Support Request page. Please include as many details as you can, and provide screenshots if necessary. We generally respond to support requests within 1-2 business days.
If you experience technical issues with your computer, you may want to contact The 24/7 IT Support Center. The 24/7 provides computing support to University of Arizona students, faculty and staff. You can find their contact information on the 24/7 IT Support Center webpage.
If you do not know your NetID credentials, or are having trouble with the WebAuth system, please contact the 24/7 IT Support Center at 520-626-TECH.